Cancellation & Refund Policy
Last updated: 10-07-2025 11:13:00
PRINCE NISHAD believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Cancellation Policy
- Cancellations will be considered only if the request is made immediately after placing the order.
- Cancellation may not be entertained if orders have been communicated to vendors/merchants and they have initiated the shipping process.
- We do not accept cancellation requests for perishable items like flowers, eatables etc.
Refund Policy
- Refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- For damaged/defective items, please report to our Customer Service within 7 days of receipt.
- If the product received is not as shown on the site or as per your expectations, notify us within 7 days.
- For products with manufacturer warranty, please refer the issue to them directly.
- Approved refunds will be processed within 1-2 business days.
Important Notes
Quality Concerns: Our team will inspect your complaint and make a determination. Please keep the original packaging for inspection if required.
Processing Time: While we process refunds within 1-2 days, it may take additional time for the amount to reflect in your account depending on your bank/payment method.
Need Help?
Contact our Customer Service team at helpmybrand@gmail.com or call us at +91 8707539855